UPS Announces Results from Pain in the Chain Healthcare Study

November 20, 2015, Atlanta - Today UPS released data from its 2015 Pain in the (Supply) Chain survey of global healthcare executives on their top supply chain and business issues, strategies and opportunities. This year, UPS also conducted qualitative interviews of healthcare executives in North America to gain further insights into trends, challenges and opportunities impacting healthcare logistics. Among the findings:

• Healthcare companies have made significant strides in just one year to address some top supply chain pain points:
• 75% of respondents report success addressing product security vs. 55% in 2014
• 70% of respondents report success in addressing regulatory compliance vs. 57% in 2014
• Issues remain in the healthcare supply chain:
• Only 50% of respondents report success addressing supply chain cost management; the top challenge to managing costs is rapid business growth, cited by 56%
• Physical protection from theft (46%) and poor supply chain visibility and too many supply chain hand-offs (40%) are the biggest product security challenges
• Contingency planning is not prioritized by healthcare executives
• Partnerships are the top successful strategy healthcare companies are using to address regulatory compliance, product damage and spoilage and cost management

Here is a link to the Survey Snapshot of findings for your review.